Antistat UK Delivery services
How much does delivery cost? (All delivery costs are for the UK customers only)
All of our deliveries are based on weight and size of the items purchased each order is calculated based on a boxed delivery at a charge of £7.50 per box. Standard delivery is next working day for all stock orders if placed before 3pm (subject to stock levels). All rates are exclusive of VAT.
What are the delivery timescales?
All of our deliveries ordered before 2pm (in the UK), and subject to stock availability, are issued on the receipt of payment. Unless otherwise informed deliveries are made in the UK by next day delivery service (under DPD Terms & Conditions of Carriage).
Can I specify a delivery date?
Unfortunately this is not a service that we are able to offer at present.
Do I have to be there to sign for my delivery?
Deliveries made by courier will always require a signature.
Can I change my delivery address once my order has been submitted?
Once you have submitted your order you will be unable to change delivery address.
What happens to my order if I am not there to receive my parcel?
If there is no one to receive your parcel by courier a card will be posted through your door advising of a delivery attempt. There will be a contact telephone number on there for your local branch. If you telephone the number on the card you will be able to re-book a delivery day, or arrange to pick the parcel up from the depot.
Can I cancel a delivery?
Once you order has come through you would be unable to cancel any delivery. You would need to take delivery of your order first, and if the parcel is unwanted you will need to contact Customer Services to arrange a suitable method for return.
NOTE: All consignments are carried under DPD Terms & Conditions of Carriage, a copy of which is available on request.
Can I return a product if I am not happy with it?
Please refer to our Returns Policy, click here for more details.
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