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Administration Assistant & Customer Services Support

Full Time, permanent position for an Administration Assistant & Customer Services Support team member. The purpose of this role is to provide efficient administration and outstanding customer support within the department.

The primary duties and responsibilities within this role consist of:

  • Sales order entry within agreed time frames, providing timely order confirmations to customers.
  • Telephone answering and transferring.
  • Ensuring delivery notes are processed within agreed timelines for all accounts under specified Division.
  • Collation and Provision of weekly updates to customers on outstanding order reports and pallet shipment sheets in an agreed format.
  • Provide sales team with customer queries support, including delivery discrepancies, lead-time queries and any additional requirements.
  • Support sales team with quote templates and preparation as requested.
  • Support sales team with varying account and order reports/ updates on a weekly basis.
  • Continuously provide excellent customer service.

For this brilliant opportunity, we are seeking an individual who likes to keep busy with a variety of tasks on daily basis. Some previous experience within a similar role would be desirable.

 
Antistat UK Antistat UK
Integrity House
Easlea Road,
Bury St Edmunds,
Suffolk, IP32 7BY, UK
+44 (0)1473 836 200
Antistat USA Antistat USA
3913 Todd Lane #106
Austin, Texas 78744
USA
+1 512-243-5762
Antistat DE Antistat Germany
Fürther Straße 27,
90429 Nürnberg,
Deutschland
+49 (0) 911 28 70 7232
Ant Group comprises of Antistat, Acupaq, Cygna, Cyberpac and Integrity, all of which are trading divisions of ESD Control Centre Ltd. Registered No. 2526954. Registered Address: Integrity House, Easlea Road, Bury St Edmunds, Suffolk, IP32 7BY, UK. This site and all contents are © 2017 Antistat